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| Baking accessories |
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| Shopping at Baking Hub, Trivandrum |
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| Aluminum Tins at Baking Hub |
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| Me at the shop |
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| Baking Hub on the map |
These are few snaps taken during my first visit to the baking ingredient and accessory store - The Baking Hub at Trivandrum.
This was taken somewhere before the lockdown, when COVID was all set to flare across the world. When we look back the time before Covid ( 2020) and the subsequent phase, we see new trends. One thing which came out of the pandemic was the massive rise and acceptance of online meeting ( Zoom), Online Training/Learning and ecommerce.
Almost all savvy business adopted online methods of payment, delivery, and marketing. Those who was struck into the old way of doing biz had to adopt. There was no other way.
With regard to online training, I had started Online Classes around April. Initially, and training. Now, when I tell students that my classes are mostly online, there's more acceptance about virtual learning compared to pre-pandemic era.
Address and Phone Number of The Baking Hub ( Baking Store at Tvm)
Address: c-51,Tc9/1804, Sankar Ln, Sasthamangalam, Trivandrum
Hours: 10AM to 9PM
Phone: 097455 45374
Facebook Page - https://www.facebook.com/The-Baking-HUB--100232221718890/
This shop is convenient for home bakers who are looking for supplies around Shasthamangalam area in Trivandrum. However, with the arrival of pick and drop facility by Swiggy app (genie), consumers can easily buy anything from any shop, just by tapping on the phone.
Details of other baking shops in Tvm
Start of Pick and Drop Service in Trivandrum
I think Swiggy started Genie (Pick and drop service) during the lock-down. Before Swiggy came into the picture, I availed the service of Cartwheel Delivery Services run by Merin Mathew and Kevin Simon. They were the lifeline for many citizens in Tvm during lock-down period.
I used to Whatsapp them the list or call them to inform what I needed. And they did the rest. Through them, I got medicines for my mom and provisions was delivered to few households.
I wonder how they managed to go around the city at the height of lock-down, braving the questions by cops and fear of infection. During that phase, they used to be on the road, from morning to evening, buying things and delivering to many houses in Trivandrum. Kudos to their spirit and attitude.
Pick and Drop Service by Swiggy Genie
I find this app very convenient and helpful in the time of the pandemic and otherwise. I keep telling people to use this online delivery app to buy or even pick and drop things. Isn't a big time saver! Now, I regularly use pick and drop service to deliver homemade cutlets to customers around here.
When I tell people about this service in Trivandrum they have an impression that there's some procedure to start using Swiggy genie. First thing they ask is - How did you register for this service?
On the contrary, this is not at all complicated. Anyone can instantly download the Swiggy app and then select genie option and follow the instruction to get started.
After you open genie app, you have to select the pick location and then use the drop location. Only thing you have to see is that it's better to get the map pointer at the right spot on the map.
Initially, I had just typed the address. This makes the task difficult for the delivery person.. All you have to do is drag the map pointer to the right spot. In case the location is already on the map, ( office or shop, or apartment, hospital, etc), then you can just type the name and from the suggestions you can select the right address. Simple as that!
How Many Use Swiggy App?
There are many who aren't aware of such a facility on their mobile. Mostly elders, like my mom who limit the use of mobile to just Whatsapp or call.
Just imagine how easy it would be for senior citizens like my amma if they learn to use other apps to buy things, pay bills or pick things from shops.
Training to Seniors on How to use Mobile and Application
There's always a learning curve for everything. Things we consider easy may be difficult for others, and vice versa. In the case of mobile apps, like Ola, Paytm, Uber, Swiggy Genie, Gpay, etc, there's a large section of people who aren't able to use them comfortably. For them, using a Gpay for payment will sound too risky as they feel there's chances of funds getting diverted wrongly.
Many people who has a smart phone are still not open to use mobile baking services or other apps for fear of misuse. And a chunk of users are not comfortable or know to use other options beyond calling service or Whatsapp.
Many people are hesitant about using mobile banking services or payment using GPay services as there are reports of people loosing money from some phishing scams. However, now these applications have become an inevitable part of modern life. As a person who constantly toggle with these apps, I wonder how I managed things without using Paytm, Gpay or Amazon or Swiggy Genie.
How to teach Seniors on the use of Useful Apps
So, what's the option available for those who wish to learn and use mobile apps?
I think, the current gap in the usage of these apps can be filled with the right training. Imagine if a senior citizen is able to order medicines using Swiggy Genie, or know how to transfer money using Gpay, or make Electricity, water and phone recharge without depending on another person.
Here're the possible Training Scenario
1. In case of people living in an apartment, someone like the apartment secretary or any influencer can gather volunteers to conduct a class on mobile usage.
2. Citizen service centers like Akshaya Centre in Kerala, or Bangalore One in Karnataka, under the right planning make a workshop to train people on how to use mobile applications. Such classes can be taught online or offline.
3. Any of the voluntary organizations, clubs ( Rotary, Lions), NGOs, etc can chalk a classroom training for people interested to learn how to use mobile phone thoroughly. In such class, they can cover topics such the common ways identity theft is done, how scammers ask for OTP, or Credit card details under the guise of support, etc.
Also, they can include special workshop for teenagers on mobile phone social etiquette, how to do safe activity on mobile, how to protect themselves from over exposing themselves on mobile, etc.
Here's a recent experience where I narrowly escaped from being scammed!
Recently, I got a call asking me to install screen share app. It was time when I applied for KYC for Paytm. I had just got a reply from them. Around the same time, I got a call saying that my Paytm kyc was rejected and that they could rectify it by correcting it using screen sharing app.
I must say that I almost fell for it, but luckily I remembered how I give my brother access to my system to correct few errors on my system. One slip of information and I would have compromised by system.
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4. Relative or a friend or a neighbor can take the initiative to train a person on how to use mobile - from sending Whatsapp, to making payment online.
What all can be included in the training...
- How to send and forward Whatsapp message
- How to take a picture and send it via Whatsapp
( Useful for people to send medical reports to doctors) - How to open home screen in mobile
- How to check if mobile is on aeroplane mode
- How to download app from Playstore
- How to clear messages
- How to make payment using debit card
- How to view bank balance ( add payee, send payments, etc)
- How to use Ola or Uber app and book a ride
- How to use Swiggy Geine or Quikr ride ( Dunzo in B'lore)
- How to use Paytm or Gpay and make payment
- How to order masala dosa using Swiggy or biryani Zomato
- How to order fish from freshtohome or from Kings
- How to conduct Zoom meeting or attend a video call
- How to send location using Whatsapp
- How to save contacts from Whatsapp
- These are just few things that came to my mind. So, what do you think of such a training? Will it make life easier for those people whose kids are away? What about home bakers like me, who can save time spend on the road to buy things from baking stores?
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